InfraSource Safety Program

Safety Program
InfraSource takes its position as an industry leader very seriously. The employees of every InfraSource division work hard to achieve and maintain one of the best safety records in the industry.  Our overall OSHA incident rate is consistently 40 to 50% lower than the industry average. That level of safety excellence doesn’t happen by chance. It’s the product of a highly effective, proactive safety program. InfraSource is committed to providing a safe work environment for its employees as well as ensuring the safety of the public on InfraSource-related work. Safety sponsorship has been established at the highest levels of our organization to ensure that employees at every level – including management – and in every division are accountable for achieving the organization’s safety goals. The goal of our safety program is to use all of the training, equipment and communication at our disposal to ensure that all of our employees have the tools they need to make safe decisions every time. InfraSource provides this same commitment to every customer by assigning safety managers to each project and program to work side-by-side with our customers’ operations management teams.

Safety Training: Employees receive ongoing safety training along with comprehensive annual refresher training. These documented training sessions involve all aspects of the work performed, applicable laws and standards. Some of these are held on site with hands on application or set up with formalized classroom training.  Fulltime Experienced Safety Managers provide continuous safety and health support in the areas of: Daily Job Briefings, Job Hazard Analysis, Daily Jobsite Visits, Training, and IH-Monitoring (when required).

Near Miss Program: InfraSource has established a near miss program that encourages communication from the field and monitored by our management and safety teams. We have both formal and informal procedures that share information and required actions from the Near Miss Program with the entire work force to reduce the likelihood of a re-occurrence.

Communication/Training: InfraSource has a required tool box talk program that deals with pertinent issues and topics associated with the work that is performed. In addition, we issue mandatory safety stand downs that deal with significant events including injuries, vehicle incidents, and damage claims. These are events that happen within our company or within our industry. Our tool box talks and stand downs are tracked and stored electronically.

Management Review: InfraSource requires management review of recordable injuries, preventable vehicle incidents, DOT and OSHA non-compliance and all significant events. These reviews include root-cause analysis, additional steps to prevent reoccurrence, and issuance of companywide stand downs. We require attendance from crew level up to senior management.

Safety Action Plans – Annually each area of operations develops a safety action plan that deals with mitigation of past downward trends in safety. These plans include steps taken to prevent injuries, vehicle incidents, and catastrophic damages.

Claims Management – Our claims management is driven from the bottom upward. Our foreman and crews are our first line of defense in prevention and management of incidents. Our crews are trained on and outfitted with claims bags (foremen totes) which guide them through the proper documentation and handling of all types of claims. Every claim is documented, (this may include photographs, witness statements, field information etc.) and reported upward through management, safety and to our risk department. Immediate follow-up is initiated and includes on-site investigation by management, safety, and follow-up by claims.

Aggressive Injury Case Management -The safety managers always visit and interact with all of the local clinics to go over our protocols and to seek out those doctors that are willing to work with us on managing our claims. We have had great success with this approach. The key is to build trust with your employees first through continuous communication regarding the entire process and secondly, through building a trusting relationship with those clinics by the way you openly communicate with both the employee and the doctor about initially starting at the lowest level of treatment when practical and then, if not responding, we move to the next level of treatment.